FAQs
About Us Section
Q: Where are you based, and which areas do you serve?
A: Based in Tampa, Florida, we serve the greater Tampa Bay area including Clearwater, St. Petersburg, Sarasota, Lakeland and beyond. We do travel to destinations across Florida, and other states as well.
Booking & Event Logistics
Q: Do you double-book on event dates?
A: No — we only book one event per date. That means when you book with us, you get Matt’s complete focus on your celebration from start to finish.
Q: What is your refund or satisfaction guarantee?
A: We include a 200% Money-Back Guarantee with our Premium Wedding MC/DJ Package. This guarantee exists because we’ve built multiple backup systems, procedures, and preparations into every event to ensure you experience your dream wedding.
Q: How far in advance should I book?
A: Popular dates (especially weekends and holidays) book early. For best availability, secure your date 3–9 months in advance. Contact us early to lock in your event date.
Q: Can I rent audio, video, and lighting equipment?
A: Yes — we provide DIY rentals of professional DJ equipment, lighting rigs, speakers, video projectors, and more to support your event needs.
Q: Do you offer photo booth services?
A: Yes and No — we offer an Ultimate 360 Video Booth – It’s our twist on a fun activity but is designed to only create a video keepsake of the experience.
Services We Offer
Q: What enhancements or “extras” can you provide?
- A: Lighting & Visual Effects:
- LED Video Dance Floors (interactive pixel floor)
- Full room immersive lighting (still and moving)
- Up-lighting and decorative lighting
- Gobo projections (hearts, snowflakes, custom shapes)
- UV lights for glow parties
- Follow spot
- Special Effects:
- Cold spark fountains
- “Dancing on a cloud” fog effect
- Fog geysers
- Confetti and streamer launch
- Interactive Guest Experiences:
- MC/DJ Entertainment
- Ultimate 360° video booth
- Interactive real-time photo gallery
- Audio & Video, Decor:
- Video projection
- Audio support in multiple locations
- Backdrops and decorative elements
- Entryway digital signage (Hollywood style)
- Interactive Dance Floors & Visuals
Q: What is an LED dance floor?
A: An LED dance floor is a high-impact, illuminated dance surface that enhances your event with custom lighting, animations, and visuals — perfect for weddings, milestone celebrations, and themed events.
Q: Can the LED dance floor be customized for my event?
A: Yes! The dance floor visuals can be tailored with colors, patterns, graphics, or even personalized content tied to your event theme.
Technical & Logistics
Q: What kind of equipment do you use?
A: We use professional-grade sound, lighting, video, and effects equipment from trusted brands like ElectroVoice (EV), JBL, Epson, and Soundcraft to ensure high-quality performance.
Q: Do you handle setup and teardown?
A: Yes. We manage full setup and teardown for all equipment. For equipment-only rentals, we coordinate logistics and may be able to offer delivery, installation and retrieval services.”
Pricing & Payment
Q: Are there packages or is everything customized?
A: We offer service combinations designed for different event types (weddings, corporate events, school dances) as well as fully customized à la carte options so you can create exactly what you need.”
Policies & Guarantees
Q: What happens if you’re unable to perform on the day of the event?
A: Because we guarantee only one event per date and have extensive backup systems, this is extremely unlikely. In our 35+ years since 1989, with over 1,200 events, there has been only one instance where fulfillment became impossible—a 99.9% track record.
Q: How does your 200% Money-Back Guarantee work for weddings?
A: If we fail to deliver on our agreed-upon plan (music, sequence, timing, etc.), we’ll immediately work to correct the issue. If we can’t resolve it within 15 minutes, you receive a 200% refund of your payment.”
Q: Do I need to provide a meal or accommodation for you?
A: No — though a meal is always appreciated, it’s never required.”
Event Planning
Q: Can you help with building the timeline of our event?
A: Yes, this is part of our process to develop a plan for each of our MC/DJ clients.
Q: Can you help with event timelines and coordination?
A: Yes — We collaborate with you or your planner to develop a customized event timeline, coordinate with vendors, and guide your celebration from start to finish.
Contact & Next Steps
Q: Do you offer a consultation before booking?
A: Yes, it’s actually required. We want to ensure we’re the right fit for your event. Schedule a call or meeting to discuss your vision, explore what’s possible, and create a plan that matches your event and budget.”
Music & Entertainment Style
Q: What music styles or genres do you specialize in?
A: Although I specialize in mainstream Top 40, pop and disco, I can work in music from almost all genres and eras—from classic hits to Latin music to country, Motown to EDM. During planning, we’ll discuss your preferences and build a customized playlist that reflects your taste and keeps your guests engaged.
Q: Are your DJs experienced with multicultural or themed events?
A: Absolutely — we tailor music styles and transitions to reflect cultural traditions, themed parties, and diverse guest preferences. We don’t speak Spanish but often integrate Latin music into our performances.
Backup Plans
Q: What happens if there’s a technical issue during my event?
A: We bring backup equipment for all critical systems (sound, music sources, lighting controllers) to every event. In 35+ years, we’ve never had an event stop due to equipment failure.
Experience with Specific Venues
Q: Have you worked at my venue before?
A: We’ve performed at venues throughout the Tampa Bay area and beyond. If we haven’t yet been to your specific venue, we may request a visit beforehand to ensure a stress-free experience.
What to Expect During Planning
Q: What does the planning process look like after I book?
A: After booking, we’ll provide a planner and even schedule planning sessions to discuss your music preferences, timeline, special moments, and any enhancements you’d like. You’ll receive planning tools and checklists to help organize your vision.
Contact & Booking
Q: How can I contact Rhythm System for more information?
A: Visit https://rhythmsystem.com/ and use the contact form, or call/email directly to schedule a consultation and receive pricing details at matt@rhythmsystem.com or 717-540-8826.